Product Finder
×
Choose a category:
Immune System 20 products
Metabolism 17 products
Products for Women 13 products
Circulatory System 13 products
Nervous System 11 products
Beauty & Weight Management 8 products
Bones and Joints 7 products
MÁV Discount 4 products
Digestion 3 products
Ugrás a tartalomhozUgrás a lábléchez
Free GLS shipping on orders over HUF 30,000.
MÁV Group discount available in the “MÁV Discount” category until November 30.
EN  |  HU
Where to Buy
Product has been added to your cart.

Terms and Conditions

General Terms and Conditions (GTC) Beillesztett markdown

The General Terms and Conditions (“GTC”) contain the general contractual terms governing the use of the online store operated by Pharmacoidea Kft. (registered office: 6726 Szeged, Derkovits fasor 7-11., tax number: 13660271-2-06), as service provider (“Service Provider”). Please use our services only if you agree with all provisions of these GTC and consider them binding upon you. This document is not filed and is concluded exclusively in electronic form (it does not constitute a written contract) and does not refer to any code of conduct.

Details of the Service Provider

Name of the Service Provider: Pharmacoidea Kft.

Registered office of the Service Provider: 6726 Szeged, Derkovits fasor 7-11.

Contact details of the Service Provider and its regularly used electronic mail address for communication with users: info@pharmacoidea.eu

Company registration number: 06-09-010412

Tax number: 13660271-2-06

Name of the registering authority (Company Court): Company Registry Court of the Szeged Regional Court

Telephone number: +36-70/672-6221

Language of the contract: Hungarian

Hosting service provider: Websupport Magyarország Kft., 1132 Budapest, Victor Hugo u. 18-22. Beillesztett markdown

Basic Provisions

  1. Matters not regulated by these GTC, as well as the interpretation of these GTC, shall be governed by Hungarian law, in particular Act V of 2013 on the Civil Code (“Civil Code”) and the relevant provisions of Act CVIII of 2001 on certain issues of electronic commerce services and information society services. The mandatory provisions of the applicable legislation shall apply to the parties without any specific stipulation.
  2. These GTC apply to all purchases initiated by you, as Customer, by placing an order through the Pharmacoidea Kft. online store.
  3. Product information, photographs and descriptions found in the online store are the property of Pharmacoidea Kft.; therefore, their mass collection, downloading or storage is only permitted with the prior consent of Pharmacoidea Kft.
  4. The expected delivery time is indicated for each product. Depending on stock availability, the actual fulfilment time may differ, in which case the Customer will be informed by email. Beillesztett markdown

Data Processing Rules

  1. The Privacy Policy is available on the homepage of the online store. Beillesztett markdown

Products and Services Available for Purchase

  1. The products displayed can only be purchased online. Product prices include 27% VAT. The gross delivery charge for GLS courier delivery throughout Hungary is HUF 2,200. Delivery to a parcel shop costs HUF 1,600 gross, while delivery to a parcel locker costs HUF 1,300 gross. Our online store provides free GLS delivery for purchases of HUF 30,000 or more. Postal home delivery (MPL) is also available throughout Hungary at a gross cost of HUF 4,990.
  2. The Service Provider displays the product name and detailed product description in the online store and provides photographs of the products. Images displayed on product pages may differ from the actual products and, in certain cases, may be used for illustrative purposes.
  3. If a promotional price is introduced, the Service Provider will fully inform Users of the duration of the promotion.
  4. Coupon codes and discounts issued by the Service Provider may not, unless otherwise specifically stated, be combined with any other coupon, promotion or discount and may not be applied to discounted products. Only one coupon code may be redeemed per purchase. If the cart contains both discounted and non-discounted products, the coupon discount will apply only to the purchase price of the non-discounted products. Beillesztett markdown

Ordering Process

  1. You can finalise and submit your order on the “Shopping Cart” screen. Please check all details again on this page. If you find an error, you can modify the quantities by clicking on the relevant information in the cart. You can return to any previous step at any time during the process. You can correct your billing details and shipping address, change the quantity to be ordered, remove an item or add a new item to your order. Once everything is correct, click the “Proceed to Checkout” button to continue, then submit your order by clicking the “Place Order” button. Shortly afterwards, you will receive an email acknowledging receipt of your order. Orders placed by 2:00 p.m. will be delivered on the next working day.
  2. Products to be ordered must be collected in a virtual shopping cart. Products can be added to the cart by clicking the “Add to cart” button. The quantity ordered can be changed in the small white box before adding the product to the cart. You can then decide whether to continue browsing for other products in our store or proceed with your order by clicking the cart icon in the upper-right corner. On the shopping cart page, you can still change the shipping address and quantities purchased or remove an item accidentally added to the cart before submitting the final order. Once you have finished selecting products, continue by clicking “Proceed to Checkout”. At checkout, you can review the items in your cart once more. Under billing details, you can specify the person or company to whom the invoice should be issued. After selecting the payment method, the order can be finalised and submitted by clicking the “Place Order” button. On the following screen, a summary will be displayed showing the payment method, order number and amount payable.

1.11. Delivery may be made by cash on delivery (courier service), with payment in cash or by bank card upon delivery by the courier.

  1. The Service Provider operating the online store is obliged to acknowledge receipt of the user’s order electronically without delay. If this confirmation is not received by the user within the reasonably expected period depending on the nature of the service, but no later than 48 hours after submitting the order, the user shall be released from the obligation to maintain their offer or from their contractual obligation. An order and its confirmation shall be deemed to have been received by the Service Provider or the user when it becomes accessible to them. The parties may deviate from the above rules if they so agree. Beillesztett markdown

Processing and Fulfilment of Orders

  1. Within a few minutes after the order is placed, our system sends an automatic acknowledgement email confirming receipt of the order; however, this does not yet constitute a contract. The contract is concluded when we subsequently confirm the order in a second email, or when our product representatives notify you by telephone that the order has been accepted. You may freely modify or cancel the order without consequences until fulfilment. The expected delivery time is indicated for each product, or it is stated that the product is available in our warehouse. Depending on stock availability, the actual fulfilment time may differ, in which case the Customer will be informed by email and may indicate whether the changed delivery time is acceptable.
  2. If the Service Provider and the Customer have not agreed on the date of fulfilment, the Service Provider must fulfil the contract at the time or within the period specified in the Customer’s notice or, in the absence of such notice, no later than thirty days after receipt of the order by the Service Provider. Prices displayed in the online store are valid consumer prices and include 27% VAT. Following confirmation, the final amount payable for the order will not change. Despite the greatest care, a technical error may occasionally cause an incorrect price significantly different from the market price to appear in our store. In such cases, we will contact you by telephone or email to clarify the matter before dispatching the goods.
  3. If the Service Provider is unable to fulfil its contractual obligation because the product specified in the contract is unavailable, it must immediately inform the Customer and refund the amount paid by the Customer without delay, but no later than within thirty days. Fulfilment of this obligation does not exempt the Service Provider from other consequences of breach of contract. Beillesztett markdown

Right of Withdrawal

  1. A Customer qualifying as a consumer may withdraw from the contract without giving any reason within 14 calendar days (including the 14th calendar day) and may return the ordered product. The detailed rules governing contracts between consumers and businesses are set out in Government Decree 45/2014 (II. 26.). The Customer may exercise the right of withdrawal from the day on which the goods were received. Every consumer (natural person) has a right of withdrawal within 14 working days of receiving the product.
  2. The right of withdrawal applies to all products returned to Pharmacoidea Kft. (6753 Szeged, Régész tér 12.) in complete packaging. The intention to withdraw must be communicated by email or in person. If the product is returned in person, the purchase price will be refunded immediately. If the product is returned by post or courier service, the amount will be transferred back to the bank account specified by the Customer, preferably within 5 working days but no later than 30 working days after the goods are received.

If you have already paid for your order by bank card and cancel the order before delivery or within 8 days thereafter, we will request reversal of the bank card transaction from the acquiring bank. Under the applicable legislation, the bank has 30 days to complete the reversal.

The refund does not apply to delivery costs, given that under the legislation (Government Decree 17/1999) the right of withdrawal cannot apply “in the case of a contract for the provision of services where, with the consumer’s consent, the business has commenced performance before the expiry of the eight-working-day withdrawal period”, nor does it apply to the cost of returning the products, which must be borne by the Customer.

If, after opening the package in the presence of the courier, it becomes apparent that the product is demonstrably damaged and the damage occurred before receipt of the goods, we provide an 8-day replacement option. In this case, the damage may be verified by a report prepared by the courier. The right of withdrawal does not apply to products damaged after receipt. Beillesztett markdown

Complaint Handling

  1. We provide the option of contacting us by email. This allows us to continuously monitor your feedback, your needs regarding our products and services, and any complaints you may have. Our email address is: info@pharmacoidea.eu Beillesztett markdown

Miscellaneous Provisions

  1. The Service Provider and the Customer shall attempt to settle any disputes amicably. In respect of any disputes falling within the scope of these GTC that cannot be settled by agreement within 30 (thirty) calendar days, the Customer and the Service Provider stipulate the jurisdiction of the Szeged District Court/Regional Court.

Szeged, 1 September 2022.